From the Wires
ManageEngine Charts 2013 Course to Mastery of Mobile App Usability, Device Management
Feb. 21, 2013 12:13 PM
ManageEngine,
the real-time IT management company, today announced the first phase of
its mobile product roadmap for 2013. Highlighted by the industry’s first
voice-enabled mobile apps for the help desk and deeply enhanced mobile
device management (MDM) capabilities, this year’s mobile roadmap enables
IT organizations to both securely manage and leverage the industry’s
dominant mobile trends, including “bring your own device” (BYOD).
A 2012 Forrester Research report1 found that 54 percent of
North American and European firms have deployed BYOD programs for
smartphones and tablets. Moreover, Forrester claims that “mobile is the
new face of engagement,” predicting 200 million employees will bring
their own devices into the enterprise by 2016.2 Related
developments, such as “bring your own application” (BYOA), will further
entrench mobile devices in the enterprise.
“Mobile gives enterprises — and enterprise IT organizations — the
opportunity to truly operate 24x7, and we want to make that opportunity
a reality for IT professionals,” said Raj Sabhlok, president of Zoho
Corp., parent company of ManageEngine. “With that goal in sight, we’re
taking mobile enablement and mobile device management to the next level
this year. We will be introducing breakthrough new voice functionality
to improve productivity for IT staff. We’ll be extending our BYOD
feature set and introducing BYOA capabilities, so companies can
accommodate those trends while maintaining their security.”
ManageEngine Mobility in 2013
As mobile plays an increasingly dominant role in enterprise IT,
ManageEngine continues to mobilize its product suite, improving IT
professionals’ ability to manage mobile devices — from behind a console
and on the go. Throughout the year, the company will deliver a number of
solutions to enhance mobile device management as well as mobile
enablement, including:
-
ServiceDesk
Plus and ServiceDesk
Plus-MSP will gain iPhone apps that feature state-of-the-art
voice recognition technology, emerging as the industry’s first help
desk applications to feature voice-enabled mobile apps. The new iPhone
apps will let IT professionals execute commands, dictate notes and
make other extended text entries, promoting multi-tasking and reducing
response times. Both ServiceDesk Plus and ServiceDesk Plus-MSP will
also add iPad apps to their portfolios.
-
Desktop
Central will extend its MDM capabilities to ensure IT can
maintain enterprise security standards while supporting BYOD and
related trends. To that end, Desktop Central will get several BYOD
enhancements as well as support for BYOA, near field communication
(NFC), geo-fencing, Samsung device policies, mobile content management
and the Windows 8 mobile operating system.
-
Password
Manager Pro will gain an iPhone app to make the
company’s enterprise password management software available to IT
staff from their iPhones — at any time, from anywhere.
For more information on ManageEngine, please visit http://www.manageengine.com;
follow the company blog at http://blogs.manageengine.com,
on Facebook at http://www.facebook.com/ManageEngine
and on Twitter at @ManageEngine.
About ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus integrates help desk requests and assets
for managing organizations’ IT effectively. It helps to implement ITIL
best practices and troubleshoot IT service requests faster. ServiceDesk
Plus is highly customizable, easy-to-implement help desk software. More
than 10,000 IT managers worldwide use ServiceDesk Plus to manage their
IT help desk and assets. ServiceDesk Plus is available in 23 different
languages. For more information about ManageEngine ServiceDesk Plus,
visit www.manageengine.com/servicedeskplus.
About ManageEngine ServiceDesk Plus-MSP
ServiceDesk Plus-MSP is web-based, ITIL-ready, help desk software with
an integrated asset management module built specifically for managed
service providers. It has been designed to handle multiple accounts in a
single help desk so that MSPs don’t have to juggle multiple software
applications. It is bundled with thoughtful features like incident
management, account management, asset management, knowledge base,
service level agreements, remote control management, and purchase and
contract management. For more information, visit http://www.manageengine.com/products/service-desk-msp.
About ManageEngine Desktop Central
Desktop Central is web-based desktop and mobile device management
software that helps in managing thousands of servers, desktops and
mobile devices from a central location. It automates the complete
lifecycle management of desktops and mobile devices from provisioning to
retirement. For more information on ManageEngine Desktop Central, visit http://www.manageengine.com/desktop-central/.
About ManageEngine Password Manager Pro
Password Manager Pro is a secure vault for storing and managing shared
sensitive information such as passwords, documents and digital
identities of enterprises. The benefits of deploying Password Manager
Pro include eliminating password fatigue and security lapses by
deploying a secure, centralized vault for password storage and access;
improving IT productivity many times by automating frequent password
changes required in critical systems; providing preventive and detective
security controls through approval workflows and real-time alerts on
password access; and meeting security audits and regulatory compliance
such as SOX, HIPAA and PCI. For more information on Password Manager
Pro, visit http://www.manageengine.com/products/passwordmanagerpro/.
About ManageEngine
ManageEngine
delivers the real-time IT management tools that empower an IT team to
meet an organization’s need for real-time services and support.
Worldwide, more than 70,000 established and emerging enterprises -
including more than 60 percent of the Fortune 500 — rely on ManageEngine products
to ensure the optimal performance of their critical IT infrastructure,
including networks, servers, applications, desktops and more.
ManageEngine is a division of Zoho
Corp. with offices worldwide, including the United States, United
Kingdom, India, Japan and China. For more information, please visit http://www.manageengine.com/;
follow the company blog at http://blogs.manageengine.com/,
on Facebook at http://www.facebook.com/ManageEngine
and on Twitter at @ManageEngine.
ManageEngine is a trademark of Zoho Corp. All other brand names and
product names are trademarks or registered trademarks of their
respective companies.
Tags: ManageEngine, real-time IT, Zoho, Desktop Central, ServiceDesk
Plus, Password Manager Pro, mobile device management, MDM, Android,
BYOD, BYOA, smartphone, tablet, mobile application management, desktop
management, managed service provider, service desk, help desk, cloud
monitoring, virtualization, cloud, IT management, business service
management, application performance monitoring, user experience
monitoring, network management, server management
1 Building The Business Case For A Bring-Your-Own-Device
(BYOD) Program, Forrester Research, Inc., October 23, 2012
2 Mobile Is The New Face Of Engagement, Forrester Research,
Inc., February 13, 2012
About Business WireCopyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.
.gif)
“Cloud has everything to do with what has happened with Big Data,” explained Jason Deck, Director of Strategic Alliances at Logicworks, in this exclusive Q&A with Cloud Expo Conference Chair Jeremy Geelan. “Big Data doesn’t exist in its easily accessible way without cloud. From reduced...
Cloud computing must have been brushing up on its bedside manner.
HIPAA requirements now stipulate everyone in the health-care industry must begin migrating patient records and other data to cloud computing. By 2015, all medical professionals with access to patient records must utiliz...
Cloudscaling, the four-year old start-up that insists it’s got the most advanced OpenStack infrastructure system, has picked up a $10 million B round from Trinity Ventures and two new investors, new strategic partners Juniper Networks and Seagate.
It reportedly got a $4 million A rou...
You're getting pitched every day from your legacy enterprise software and hardware vendors about "cloud." They're doing an amazing job of convincing your CIO and CTO about what cloud is and how you should use it. The reality is they're defending their shrinking market share and keeping...
OpenStack Cells is one of the most anticipated features in Grizzly, the seventh release of the open source software that offers more block storage options and scalability. It has been running in production at Rackspace for more than a year.
In his session at the 12th International Cl...
“Open source has always provided a number of benefits, including easing adoption costs, propagating a better understanding of the technology, and allowing for faster evolution and commercialization of products and services based on it,” noted Terry Woloszyn, Founder & CEO, Leeward Secu...
