Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News

2008 West
DIAMOND SPONSOR:
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
PLATINUM SPONSORS:
Red Hat
The Opening of Virtualization
GOLD SPONSORS:
Appsense
User Environment Management – The Third Layer of the Desktop
Cordys
Cloud Computing for Business Agility
EMC
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Intel
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Sensedia
Return on Assests: Bringing Visibility to your SOA Strategy
Symantec
Managing Hybrid Endpoint Environments
VMWare
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
PLATINUM SPONSORS:
Appcelerator
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
GOLD SPONSORS:
ICEsoft
How Can AJAX Improve Homeland Security?
Isomorphic
Beyond Widgets: What a RIA Platform Should Offer
Oracle
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
SYS-CON.TV
Top Links You Must Click On


Fast Growing WhyNotLeaseIt Provides Superior Service With AltiGen's MaxACD for Lync
National Consumer Finance Company Improves Service While Experiencing Explosive Growth

SAN JOSE, CA -- (Marketwire) -- 01/28/13 -- AltiGen Communications, Inc. (OTCQX: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, today announced that consumer leasing company WhyNotLeaseIt has deployed AltiGen's MaxACD contact center solution for Microsoft Lync™ as part of its Microsoft infrastructure.

WhyNotLeaseIt is a fast growing specialty consumer finance company with an innovative, technology driven business model. The Company is headquartered in Manchester, NH and conducts business on a national basis. Through mainstream third-party retail partners located throughout the United States, including an extensive network of independent dealers and a growing number of major regional and national chain furniture, electronics and appliance retailers, WhyNotLeaseIt provides consumer leases that finance nonprime borrowers who have limited or no access to other credit options.

In the last few years the company has experienced exponential growth through agreements with national and regional retailers. Based on anticipated expansion, the company began to evaluate solutions that could scale quickly and affordably. In 2012 WNLI implemented Microsoft Lync as its unified communications voice solution to provide a flexible, integrated infrastructure. The company then selected AltiGen's MaxACD for Lync after evaluating a number of other available contact center solutions.

"When we started doing our homework, the MaxACD product stood head and shoulders above the other offerings," said WhyNotLeaseIt CIO Scott Pratt. "We felt the cost was reasonable, and it was clear that AltiGen's product was very complete out of the box. The agent's client integrates nicely with the Lync client, the Supervisor makes it easy to coach agents and the reporting package required zero customization in our environment. The administration was also quite easy to learn. Some contact center products require days of training, but MaxACD is Windows based and follows Windows logic. We've also implemented redundancy with MaxACD. To do that with a legacy product, the costs would have been out of this world."

MaxACD for Lync has enabled WNLI to easily monitor queue times, address abandoned calls and staff appropriately. The solution can easily and affordably scale to accommodate the company's rapid expansion. Most importantly, the company is able to provide a consistent, high level of service to its customers. "Our 'wow' results show it is working," said Pratt.

"WhyNotLeaseIt is an innovative company that has been able to drive explosive growth in a difficult economy," said AltiGen VP of Sales Mike Plumer. "Without spending a fortune, they have implemented an all software solution that provides the tools managers and agents need to do an outstanding job. That's the power of a Microsoft Unified Communications solution. We are very happy to add them to a growing base of successful MaxACD for Lync deployments."

About AltiGen Communications
AltiGen Communications, Inc. (OTCQX: ATGN) is a leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions. Having more than 10,000 customers around the world, AltiGen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. AltiGen's worldwide headquarters is in Silicon Valley, California, with international operations based in Shanghai, China. Local sales, service and support are provided by AltiGen's worldwide network of over 300 certified partners. For more information, call 1-888-ALTIGEN or visit the web site at www.altigen.com.

Safe Harbor Statement
This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including, without limitation, statements regarding the continued effectiveness of our MaxACD Contact Center integrating with the Lync client, which allows for easy monitoring of queue times, addressing abandoned calls, staffing, and our ability to provide easy administration, affordable scalability, as well as redundancy. The forward-looking statements contained in this press release are also subject to unknown risks and uncertainties, including but not limited to, risks related to AltiGen's limited operating history. For a more detailed description of AltiGen's performance, please refer to AltiGen's audited Annual Report filed with the OTCQX over-the-counter market for the fiscal year ended September 30, 2012. Since these statements involve risks and uncertainties and are subject to change at any time, the Company's actual results could differ materially from expected results. Forward-looking statements speak only as of the date the statement was made. The Company does not undertake any obligation to update any forward-looking statements.

About Marketwired .
Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Enterprise Open Source Magazine Latest Stories . . .
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX...
SYS-CON Events announced today that Evatronix will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Evatronix SA offers comprehensive solutions in the design and implementation ...
First, let's outline a frame of reference for multithreading and why we may need to use a thread pool. A thread is an execution context that can run a set of instructions within a process - aka a running program. Multithreaded programming refers to using threads to execute multiple ta...
Most large organizations require dozens and sometimes hundreds of specialized software tools to manage the lifecycle of the physical products or software applications they create. It isn’t hard to imagine the monumental waste these organizations incur in attempting to manually coordina...
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud t...
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a fu...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021




SYS-CON Featured Whitepapers
ADS BY GOOGLE