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Intelliverse Launches IntelliBuzzTM Social Media Service
By: Business Wire
Jan. 17, 2013 12:54 PM
Intelliverse, a global leader in B2B cloud services, today announced the launch of its new IntelliBuzz social media monitoring service. The IntelliBuzz service helps organizations listen, engage, measure and optimize interactions across multiple social platforms to develop a better understanding of customers and markets, integrate a social CRM channel and align social strategies with overall business objectives.
“Today’s businesses cannot choose whether or not to engage in social media,” said Frank E. Paterno, VP of Marketing at Intelliverse. “Customers are expressing both joy and frustration socially. Companies that aren’t listening and choose not to participate in these conversations will quickly become obsolete.”
The IntelliBuzz service can help companies in the following areas:
Customer Service & Sales
Human Resources / Legal
Intelliverse is a global cloud services company specializing in solutions that help businesses and customers connect. With solutions that address all areas of business communications, including social media, lead qualification / appointment setting, online file collaboration, and cloud telephony, Intelliverse has been delivering reliable, scalable and flexible services for close to three decades. By constantly exploring innovative technologies, Intelliverse continues to stay relevant and focused on its customers. For more information, visit http://www.intelliverse.com.
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