FrontRange, the only provider of Hybrid IT Service Management, today announced the appointment of Dixon Fiske to the newly created position of Senior Vice President, Worldwide Field Operations. Reporting to President and CEO, Jon Temple, Fiske assumes responsibility for overseeing FrontRange’s go-to market activities, including all direct sales, channel sales, alliances, presales and sales operations. He will also work closely with the company’s marketing and services organizations to drive a globally aligned customer interaction model.

Senior Vice President of Worldwide Field Operations, FrontRange (Photo: Business Wire)

Prior to joining FrontRange, Fiske was the SVP Worldwide Sales at Engine Yard, the world’s largest open source platform-as-a-service company, where he oversaw its global sales staff. Fiske’s extensive experience also includes working as VP Worldwide Sales at Nimsoft, where he scaled the sales force of the start-up from a 25 person, $30M organization to over $100M and 120 people and set the stage for their $350M cash acquisition by Computer Associates in March 2010. He similarly helped to grow revenue with his 300-person sales team at HP/Mercury Interactive from $248M to $660M in three years as VP, Software Direct Americas.

“Having Dixon join the team as Senior Vice President of Worldwide Field Operations will have an immediate impact on helping us manage through our growth,” said Temple. “His impressive track record and unique blend of industry experience in scaling sales organizations is going to be key to our success as a disruptive leader in the ITSM market.”

“FrontRange’s unique offering as the only provider of Hybrid IT Service Management enables its customers to maximize operational efficiencies with reduced cost and complexity, and streamlined compliance,” said Mr. Fiske. “I plan to capitalize on the industry’s momentum around Hybrid ITSM by providing customers the freedom to choose between on-premise, cloud-based solutions, or a hybrid of the two offerings to meet their unique requirements.”

About FrontRange

FrontRange is the global leader in Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange is the only ITSM provider in the world that delivers Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud. HEAT manages millions of service interactions a day for more than 15,000 leading organizations around the world. HEAT enables customers to deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. FrontRange is headquartered in Milpitas, Calif. and can be found at www.frontrange.com/

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