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eircom Selects Comptel Fulfillment to Reduce Time-to-Market up to 75 Percent
By: Business Wire
Jan. 10, 2013 02:00 AM
Comptel Corporation (NASDAQ OMX Helsinki: CTL1V) today announced that Irish operator eircom has chosen Comptel Fulfillment to expedite the deployment and launch of new services. Comptel’s offering will allow the communications service provider (CSP) to automate and more easily manage the end-to-end process from service order capture to service delivery, enabling it to shorten time-to-market from 6-12 months to just 6-12 weeks.
Leveraging catalog, Comptel Fulfillment will also help eircom reuse service components, be more agile in redefining existing products and conduct accurate, efficient service deployments. This, in turn, will simplify service creation, improve productivity and achieve cost-savings, as well as greatly reduce the likelihood of failed orders, ensure a high level of customer satisfaction and better time-to-revenue.
Comptel, eircom, Ireland, Europe, Comptel Fulfillment, Comptel Catalog, fulfillment, catalog, time-to-market, order orchestration, customer engagement
About Comptel Corporation
Since 1986, Comptel has helped more than 280 service providers across 85 countries meet over one billion subscribers’ communications and infotainment needs. Comptel’s solutions are built on an event – analysis – action strategic framework that leverages the company’s strengths in event data processing and advanced predictive analytics to enable real-time action. Comptel’s service fulfillment, mediation, charging and policy control, and predictive social analytics products with implementation and professional services enable service providers to enhance customer engagement and, in turn, create revenue, reduce costs and lessen churn. Comptel has a global team of nearly 700 professionals, and net sales were EUR 77 million in 2011. For more information, visit www.comptel.com.
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