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Popularity of Unified Communications and Collaboration Solutions in Mexican Enterprises Intensifying, Finds Frost & Sullivan

- Employee demand for better communication solutions at the workplace drives market

BUENOS AIRES, Argentina, Dec. 19, 2012 /PRNewswire/ -- Large sale volumes of Internet protocol (IP) telephony, IP phone, and videoconferencing solutions will spur the Mexican unified communications and collaboration (UCC) solutions market. Greater awareness about the benefits of UCC among large enterprises, along with vendors' efforts to expand their channel-partner base and improve communication infrastructure will heighten the demand for these solutions in the country.

New analysis from Frost & Sullivan (, Reality Check on Key Mexican Unified Communications and Collaboration Solutions Markets, finds that the market earned revenues of over $272.3 million in 2011 and estimates this to reach $478.2 million in 2018.

End-of-life of legacy systems have compelled several companies in Mexico to migrate to IP-based environments. This has improved the prospects of the UCC market, since these applications work best within IP domains.

"Employees demand communication and collaboration tools that are similar to or better than what they are familiar with outside work," said Frost & Sullivan Research Analyst Francisco Rizzo. "With the proliferation of smartphones and tablets, mobile UC applications that enable enterprises to meet employee needs are fast becoming popular."

Cloud-based UCC solutions are gaining acceptance among small and medium businesses (SMBs) that cannot afford the high costs of an on-premises deployment. The prevalence of cloud offerings will not affect on-premises sales significantly, since both models will complement one another and ultimately increase revenue opportunities.

However, the intense competition in the large enterprise space poses a stiff challenge to UC vendors and their channels. In addition, telecommunications infrastructure limitations hinder companies from getting the most out of their investments and dissuade potential buyers.

"To remain competitive, participants must look for new sales opportunities and develop strategies to cater to the needs of the untapped SMB market in particular," noted Rizzo. "It is essential to build UCC systems that also offer cloud-based solutions."

Increasing SMBs' awareness about UCC applications and educating channel partners to effectively communicate the benefits of these solutions will lead to revenue opportunities and market expansion.

If you are interested in more information on this research, please send an email to Francesca Valente, Corporate Communications, at, with your full name, company name, job title, telephone number, company email address, company website, city, state and country.

Reality Check on Key Mexican Unified Communications and Collaboration Solutions Markets is part of the Conferencing & Collaboration Growth Partnership Services program, which also includes research in the following markets: Global Enterprise VoWLAN Single-mode and DECT Phone Market, Global Web Conferencing Market, and Reality Check on key Brazilian UCC Markets. All research services included in subscriptions provide detailed market opportunities and industry trends evaluated following extensive interviews with market participants.

About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.

Our "Growth Partnership" supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure.

  • The Integrated Value Proposition provides support to our clients throughout all phases of their journey to visionary innovation including: research, analysis, strategy, vision, innovation and implementation.
  • The Partnership Infrastructure is entirely unique as it constructs the foundation upon which visionary innovation becomes possible. This includes our 360 degree research, comprehensive industry coverage, career best practices as well as our global footprint of more than 40 offices.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

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Reality Check on Key Mexican Unified Communications and Collaboration Solutions Markets

Francesca Valente
Corporate Communications – Latin America
P: +54 11 4777 5300
F: +54 11 4777 5300

About PR Newswire
Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

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