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DCCA Earns ISO 20000-1:2011 Certification for IT Service Management
Company Continues Its Industry-Leading Approach to Service Delivery
By: Marketwire .
Dec. 17, 2012 09:32 AM
ELLICOTT CITY, MD -- (Marketwire) -- 12/17/12 -- Data Computer Corporation of America (DCCA), a veteran-owned high-technology consulting firm specializing in information technology (IT) services for the government, announced today that it has earned International Organization for Standardization (ISO) 20000-1:2011 certification. The certification benchmarks the company's industry-leading approach and capability in delivering world-class IT managed services, including data center management and technical support services to external client organizations.
Based on the adoption of Information Technology Infrastructure Library (ITIL) best practices, the ISO 20000 certification is one of many standards and framework components of DCCA's business, quality management, and process improvement systems. DCCA has also earned the Software Engineering Institute's Capability Maturity Model Integration (CMMI) standard.
"DCCA is part of an elite group of well established organizations certified to the ISO 20000 internationally-endorsed standard, with demonstrated experience implementing ITIL best practices," said David W. Bower, CEO of DCCA. "With this ISO 20000 certification, DCCA continues to display leadership in IT service management."
DCCA is an SEI CMMI® Level 3 and ISO 20000-1:2011 veteran-owned IT services company with strong qualifications and expertise in cloud computing, cyber security, IT Service Management (ITSM), and software engineering. As a process-oriented company, DCCA also follows the Project Management Institute (PMI) methodology as well as ITIL standards. DCCA maintains a Dun & Bradstreet (3A1) financial credit rating, the highest possible for a company of its size.
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