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From the Wires
David Humphrey Appointed Vice President of Professional Services at Selectica
Seasoned Leader Brings More Than 25 Years of Experience Leading Teams to Develop and Implement Software Systems
By: Marketwired .
Dec. 13, 2012 03:00 PM
SAN MATEO, CA -- (Marketwire) -- 12/13/12 -- Selectica, Inc. (NASDAQ: SLTC), provider of software that accelerates sales cycles and streamlines contract processes, today announced the appointment of David Humphrey as Vice President of Professional Services.
"David is a critical hire as we continue scaling professional services to meet the growing demand for Selectica solutions," said Selectica Chief Operating Officer Leonard Rainow. "He comes to us with a track record of success and a toolkit of proven methodologies, and he's as adept at engaging with customers as he is at harnessing the talents of his team. I can think of no one better to ensure that we deliver on our commitment to provide Selectica customers with a positive experience and positive results at every stage of deployment and beyond."
At Selectica, Humphrey will oversee a professional services organization whose primary focus is to help customers successfully implement Selectica Contract Lifecycle Management (CLM) and Selectica Guided Selling. He'll standardize the department around a methodology that leverages industry best practices at the same time it ensures that each project's success is measured by how well it meets the client's specific business needs and sets the stage for the delivery of long-term value. The disciplined, team-based approach favored by Humphrey that's another hallmark of these engagements will be key to the company's ability to scale its capacity for successfully deploying companies with even the most complex sales and contract processes.
Humphrey brings more than 25 years of proven experience in the design, development, and implementation of software systems, having served as Senior Vice President of Services at Accruent and Vice President of Operations -- APAC at Ventyx. He also played an integral role in national and international business operations at SmartGrid and served as Vice President of Professional Services at Global Energy Decisions.
"Selectica solutions offer practically unlimited flexibility and configurability," said Humphrey. "Customers could have whatever they want, but the role of professional services is to ensure that each customer gets exactly the solution it needs. This means understanding the problems the customer is trying to solve, establishing critical success factors to guide the project, and taking the time to validate what we've delivered at the end. I've seen this formula guide hundreds if not thousands of engagements to successful completion. With the expert, dedicated professional services team at Selectica, I have no doubt in our ability to guide our customers to similar success."
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