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Global Survey: IT Departments Making Companies More Efficient, yet Not Driving Business Growth
Economist Intelligence Unit Research, Sponsored by Juniper Networks, Reveals Highest-Performing Companies More Likely to Collaborate With IT to Develop New Products and Identify New Market Opportunities
By: Marketwired .
Dec. 5, 2012 12:01 AM
SUNNYVALE, CA -- (Marketwire) -- 12/05/12 -- Juniper Networks (NYSE: JNPR), the industry leader in network innovation, and the Economist Intelligence Unit released findings today from a recent global survey, which revealed that over half of businesses surveyed primarily rely on IT departments to increase efficiency of their operations. But IT is largely falling short of expectations to drive business growth in new areas. The survey of 474 respondents spanned Germany, Japan, the U.K. and the United States. Fifty-one percent of respondents are C-level and board members and the remaining are senior executives and managers.
The survey showed, that of all respondents, the highest-performing companies -- those who report their financial performance is stronger than their industry peers -- identify a different role for IT in key areas of their business. Compared to their peers,
Today, businesses are rushing to keep up with exponential data growth and meet fast-changing market needs for digital services. Financial institutions are delivering mobile banking applications while gaming companies are rebuilding their game catalogues as online services. As companies rush to deliver these new services, IT has an opportunity to play a role advancing these new business initiatives.
While most IT departments are not yet widely seen driving business growth, the companies surveyed predict the role of IT will begin shifting from tools of efficiency to engines of growth. Sixty percent of respondents report IT will be very closely or somewhat closely involved in helping to develop new products or services for the company over the next three years.
Importantly, survey respondents predicted the top technology trend that would impact the competitiveness of their business was collaboration and information sharing through networks.
Additional Key Findings Include:
"Businesses still view the IT function in the traditional role of improving process efficiency. However, to really take advantage of an increasingly digitized world, companies need to recognize the potential value of IT as a collaborative partner in identifying new opportunities."
About the Survey
About the Economist Intelligence Unit
About Juniper Networks
Juniper Networks is a registered trademark of Juniper Networks, Inc. in the United States and other countries. The Juniper Networks logo is a trademark of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.
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