Comments
yourfanat wrote: I am using another tool for Oracle developers - dbForge Studio for Oracle. This IDE has lots of usefull features, among them: oracle designer, code competion and formatter, query builder, debugger, profiler, erxport/import, reports and many others. The latest version supports Oracle 12C. More information here.
Cloud Expo on Google News

2008 West
DIAMOND SPONSOR:
Data Direct
SOA, WOA and Cloud Computing: The New Frontier for Data Services
PLATINUM SPONSORS:
Red Hat
The Opening of Virtualization
GOLD SPONSORS:
Appsense
User Environment Management – The Third Layer of the Desktop
Cordys
Cloud Computing for Business Agility
EMC
CMIS: A Multi-Vendor Proposal for a Service-Based Content Management Interoperability Standard
Freedom OSS
Practical SOA” Max Yankelevich
Intel
Architecting an Enterprise Service Router (ESR) – A Cost-Effective Way to Scale SOA Across the Enterprise
Sensedia
Return on Assests: Bringing Visibility to your SOA Strategy
Symantec
Managing Hybrid Endpoint Environments
VMWare
Game-Changing Technology for Enterprise Clouds and Applications
Click For 2008 West
Event Webcasts

2008 West
PLATINUM SPONSORS:
Appcelerator
Get ‘Rich’ Quick: Rapid Prototyping for RIA with ZERO Server Code
Keynote Systems
Designing for and Managing Performance in the New Frontier of Rich Internet Applications
GOLD SPONSORS:
ICEsoft
How Can AJAX Improve Homeland Security?
Isomorphic
Beyond Widgets: What a RIA Platform Should Offer
Oracle
REAs: Rich Enterprise Applications
Click For 2008 Event Webcasts
SYS-CON.TV
Top Links You Must Click On


Continuum Appoints Head of Global Service Delivery
Rob Autor to Lead Continuum's NOC and Service Desk Operations and Drive Superior Service Quality

BOSTON, MA -- (Marketwire) -- 12/03/12 -- Continuum, a leading provider of remote monitoring and management (RMM) and business continuity solutions, has named Rob Autor senior vice president, global service delivery. Autor is responsible for establishing new standards of service excellence at Continuum's network operations center (NOC) and Service Desk through expanded partner outreach and engagement, technology and process improvements, expanded service offerings, and organizational development and training. Autor's appointment brings an executive-level focus to delivering consistently superior service for partners and their customers, and helping Continuum's partners to differentiate their offerings and increase profitability.

Autor has more than 25 years of operations and technology management and consulting experience and has been responsible for large-scale IT and business transformation initiatives. As executive vice president, operations and technology at Sallie Mae, Autor led more than 5,000 employees in internal IT, global call center and processing operations. Autor also served as Sallie Mae's chief information officer, where he led the transformation of the IT division into a high performance, ROI-oriented, customer-focused organization. His experience includes management and consulting positions at Nellie Mae (acquired by Sallie Mae), Towers Perrin and Price Waterhouse. During his tenure at Sallie Mae, Autor was honored by Computerworld as one of its Premier 100 IT Leaders, and Sallie Mae was ranked #20 by Information Week in their Top 500 List of IT Innovators.

"Rob's extensive experience in IT and operations management, and his proven ability to increase service levels, productivity and efficiency in global support organizations will enable us to achieve world-class service quality and customer satisfaction," said Michael George, CEO, Continuum. "Many MSPs are finding it increasingly difficult to attract and retain skilled technicians at competitive wages amid the growing complexity of RMM, MDM and virtualization technologies. We are elevating the value and impact of our NOC and Service Desk to more effectively and efficiently support our partners."

"We are thrilled to see that Continuum has stepped up its commitment to service delivery excellence," said Denis Wilson, president, DWP Information Architects. "Their NOC operation functions as an extension of my team and has helped us double our business without adding any technicians."

"My mission is to ensure that Continuum delivers consistently excellent service to its partners and their customers, while continuously expanding the portfolio of services we offer," said Autor. "In combination, Continuum will enable its partners to compete more effectively, while rapidly growing their bottom lines."

About Continuum
Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small and medium-sized businesses. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution, comprehensive 24 x 7 Service Desk and an advanced backup and disaster recovery (BDR) offering branded Continuum Vault -- all integrated with an industry-leading network operations center (NOC), delivering a single, unified managed services experience. The company currently employs more than 650 professionals worldwide, supports over 3,300 MSPs, and monitors nearly 500,000 endpoints. The principal owner of Continuum is Summit Partners (www.summitpartners.com), a Boston-based growth equity firm that has raised more than $15 billion in assets. For more information, please visit www.continuum.net.

For more information, contact:
Lynette Bohanan
CommCentric Solutions Inc.
813-727-0196
Email Contact

About Marketwired .
Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Enterprise Open Source Magazine Latest Stories . . .
Every day and every second, the system administrator gets tones of information on the network operation, network devices’ operation, and messages from users; he sets dozens of challenges, which must help to avoid the existing and possible problems in the future. Often, it is rather dif...
The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is ob...
With the increasing complexity of software, organizations are more cognizant than ever about the potential pitfalls of including open source code in their products. Below are some quick tips to continue leveraging open source code, while keeping your manager and legal department happy.
The industry is heated with debates on whether adopting private or public cloud is the smartest, best, cheapest, you name it choice. But this debate is missing the mark. Businesses shouldn’t be discussing public vs. private, but rather how can they make the two work together to their g...
In his session at 15th Cloud Expo, Mark Hinkle, Senior Director, Open Source Solutions at Citrix Systems Inc., will provide overview of the open source software that can be used to deploy and manage a cloud computing environment. He will include information on storage, networking(e.g.,...
The recent trends like cloud computing, social, mobile and Internet of Things are forcing enterprises to modernize in order to compete in the competitive globalized markets. However, enterprises are approaching newer technologies with a more silo-ed way, gaining only sub optimal benefi...
Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021




SYS-CON Featured Whitepapers
ADS BY GOOGLE