From the Wires
ManageEngine Supports Multiple Business Units With Private Social Network
Nov. 19, 2012 09:15 AM
ManageEngine,
the real-time IT management company, today announced the support for
multiple domains in ITPulse,
the industry’s first private social network built exclusively for IT
teams. Now, the IT team at one business unit can collaborate with the IT
teams at other business units on a single wall that offers a cascading,
real-time display of IT infrastructure health and collaboration.
When IT organizations span multiple business units, the resulting
fragmentation and isolation can interfere with knowledge and skills
transfer as each IT team focuses on its own business unit. In turn, each
team is left to “reinvent the wheel” when solving issues and challenges
that have already been addressed by other teams in the company. The new
multi-domain support in ITPulse ensures that all IT teams have access to
a common wall, enabling them to easily share knowledge and discuss IT
issues, projects, and capacity planning.
“ITPulse originally restricted sign-ups to just one domain as a security
consideration,” said Dev Anand, director of product management at
ManageEngine. “However, that single domain support meant large
enterprises had no way of bringing in business units with different
email IDs onto a single social networking platform. We’ve enhanced
ITPulse to solve this problem by enabling administrators to define and
accept sign-ups from different email domains across their business
units.”
Apart from adding the IT team at various business units, ITPulse now
enables the local IT team to also add IT consultants, vendors and
service providers. This helps the IT team to stay in touch and engage in
discussion with such people who matter to their IT — from anywhere,
anytime.
By integrating ITPulse with IT management tools from ManageEngine as
well as from BMC, CA, HP, IBM and other vendors, IT teams can achieve
powerful automations that streamline IT collaboration in problem
prevention and resolution. User actions and IT performance data can be
immediately and automatically posted on the ITPulse wall — a much faster
and more reliable process than email or telephone communications.
Pricing and Availability
ITPulse with multiple domains support is available immediately. In
addition to ITPulse Free Edition, which supports up to two users,
ITPulse Professional Edition is $5 per user per month. The Professional
Edition includes technical support via support@youritpulse.com.
ITPulse is available at a discount for existing ManageEngine customers;
this special offer can be accessed at http://ow.ly/chvJx.
Users can sign up for ITPulse at https://youritpulse.com/signup.
User licenses are available via the ITPulse store at http://itpulse.myshopify.com/products/it-pulse-user-license
and via direct sales at sales@youritpulse.com.
For more information on ITPulse, please visit http://youritpulse.com/home.
For more information on ManageEngine, visit http://www.manageengine.com;
follow the company blog at http://blogs.manageengine.com,
on Facebook at http://www.facebook.com/ManageEngine
and on Twitter at @ManageEngine.
About ManageEngine ITPulse
ITPulse is a private social networking site for IT. With ITPulse, IT
organizations can build a social wall that reflects the day-to-day pulse
of IT. By bringing ManageEngine and/or third-party IT tools and IT teams
together on the same page via APIs, ITPulse helps establish real-time
collaboration even from outside the company’s communication boundaries.
For more information on ITPulse, visit http://youritpulse.com/home.
About ManageEngine
ManageEngine
delivers the real-time IT management tools that empower an IT team to
meet an organization’s need for real-time services and support.
Worldwide, more than 65,000 established and emerging enterprises —
including more than 60 percent of the Fortune 500 — rely on ManageEngine products
to ensure the optimal performance of their critical IT infrastructure,
including networks, servers, applications, desktops and more.
ManageEngine is a division of Zoho
Corp. with offices worldwide, including the United States, United
Kingdom, India, Japan and China. For more information, please visit http://www.manageengine.com/;
follow the company blog at http://blogs.manageengine.com/,
on Facebook at http://www.facebook.com/ManageEngine
and on Twitter at @ManageEngine.
ManageEngine is a trademark of Zoho Corp. All other brand names and
product names are trademarks or registered trademarks of their
respective companies.
Tags: ManageEngine, real-time IT, Zoho, ITPulse, social network,
social wall, integrated IT management, application performance
monitoring, performance monitoring, virtualization, cloud, IT
management, business service management, user experience monitoring,
workflow automation, network management, server management
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