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Incorporated today announced availability of Workforce
Task Management™, an integral application within the
leading Kronos workforce management suite of solutions offered to retail
and hospitality organizations worldwide. With one integrated solution in
the cloud for all their workforce management needs, these organizations
can now realize a multitude of benefits by taking a more strategic and
comprehensive approach to managing their workforce.
Today’s announcement is the culmination of an agile development
process fueled by deep customer involvement from the Kronos retail and
hospitality community. The result is an easy-to-use solution that
uniquely addresses market needs by providing all users with just the
right level of information specific to task execution.
Until now, retail and hospitality organizations have been forced to
manage various aspects of task management with manual or
non-integrated solutions. The result has been a loss in productivity
across all areas of the business including corporate, managers, and
employees. Kronos is the first to build a task management solution on
an existing, proven workforce management platform.
Workforce Task Management simplifies store execution by providing
end-users with a streamlined approach to create, approve, execute, and
verify tasks. This drives productivity by streamlining communication
between corporate and stores. It also increases sales and customer
satisfaction by ensuring that tasks are completed on time and
consistently across locations.
Integration of task management with other workforce management
solutions allows retail and hospitality organizations to focus on
driving sales not just today but also in the future. They are able to
ensure that friendly, knowledgeable associates are in the right place
at the right time to provide the experience consumers expect. And they
can also ensure that their stores are presented in the way that
consumers expect – clean, organized, and well-stocked.
Continuing on its mission to deliver next generation solutions, Kronos
today also launched Workforce
Tablet™. Joining this innovative tool and other existing Kronos
solutions, Workforce Task Management is well poised to take workforce
management to the next level in retail and hospitality.
Gale Daikoku, research director, Gartner “The vision of an
integrated workforce management process has been a goal for many
multichannel retailers, yet there continues to be a lack of
integration that includes the task management process. Most tier-one
retailers have limited proficiency implementing one time and labor
process – either time and attendance or scheduling or task management.
Now more than ever, task management and an integrated workforce
management process should be a top business priority for multichannel
retailers and their operational hub stores.”
Liz Moughan, director of retail and hospitality practice group,
Kronos “Our customers were an integral part of the
development of Workforce Task Management. Their guidance gives us
confidence that we will continue our track record of delivering
solutions that uniquely address the needs of the market. Our task
management solution, when combined with the newly announced and
existing solutions within our suite, is going to change the way retail
and hospitality organizations manage their workforce. No longer is it
about cutting costs. They now have the tools they need to leverage
their workforce as a way to fuel growth, drive brand loyalty, and
outperform their competition.”
This announcement was made from KronosWorks, the world’s largest
workforce information exchange. KronosWorks is taking place this week
in Las Vegas.
See live updates and join the conversation by using #KronosWorks12 on Twitter.
Take a look at the lighter side of workforce management in our Time
Well Spent cartoons.
About Kronos Incorporated
Kronos is the global leader in delivering workforce management solutions
in the cloud. Tens of thousands of organizations in more than 100
countries — including more than half of the Fortune 1000® —
use Kronos to control labor costs, minimize compliance risk, and improve
workforce productivity. Learn more about Kronos industry-specific time
and attendance, scheduling, absence management, HR and payroll, hiring,
and labor analytics applications at www.kronos.com.
Kronos: Workforce Innovation That Works™.
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