Niklas Bjorkman wrote: Firstly I agree with your conclusion. NewSQL takes the best of the traditional databases and NoSQL databases to combine the benefits of both worlds. I do not agree that NewSQL vendors focus on giving scale-out features to transactional data. The NewSQL market is focusing on giving true ACID support combined with extreme performance, stepping away from the traditional relational structures in databases. A lot of developers appreciate the ease of accessing data using SQL and I think we will see more and more databases supporting standard SQL.
As you said - NewSQL databases often maintain the...
NEW YORK, Nov. 6, 2012 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN), a provider of real-time intelligent engagement solutions that increase conversions and improve customer experience, today announced financial results for the third quarter ended September 30, 2012.
Revenue from business operations (B2B) for the third quarter was $36.1 million, a 17% increase as compared to the third quarter of 2011. Total revenue for the third quarter was $39.7 million, a 16% increase from the third quarter of 2011. Revenue from consumer operations for the third quarter was $3.6 million, flat versus the third quarter of 2011.
"During the quarter we saw continued strength in many of our key business and financial metrics, all indicators that point to the overall health of the business. We signed a record number of deals and bookings topped $8 million. We also continued to strengthen our core product offerings, making substantial progress with the integration of our advanced predictive targeting capabilities, rolling out a fortified turnkey mobile solution and advancing with our overall platform strategy," said CEO Robert LoCascio.
Customer Expansion
LivePerson added 51 new enterprise and midmarket clients during the quarter, including:
Tupperware
Smith & Wesson
Seamless
Restaurant.com
The Company also expanded business with:
Virgin Atlantic
Deutsche Telekom
Forex Capital Markets
PR Newswire
Net Income
Net income for the third quarter of 2012 was $1.6 million or $0.03 per share as compared to net income of $2.7 million or $0.05 per share in the third quarter of 2011. Net income during the third quarter of 2012 was impacted by deal and litigation related expenses of approximately $0.7 million.
Adjusted Net Income and Adjusted EBITDA
LivePerson considers adjusted net income and adjusted earnings before other income/(expense), taxes, depreciation, amortization, stock-based compensation and other non-cash charges, if any (adjusted EBITDA) to be important financial indicators of the Company's operational strength and the performance of its business. These results should be considered in addition to results prepared in accordance with generally accepted accounting principles (GAAP), but should not be considered as a substitute for, or superior to, GAAP results.
The difference between adjusted EBITDA per share, a non-GAAP measure, and GAAP EPS, is other income/(expense), taxes, depreciation, amortization, stock-based compensation and other non-cash charges, if any. The difference between adjusted net income per share and GAAP EPS is amortization of intangible assets and stock-based compensation.
A reconciliation of the differences between adjusted EBITDA and adjusted net income, and the most comparable financial measure calculated and presented in accordance with GAAP, is presented under the heading "Reconciliation of Non-GAAP Financial Information to GAAP" immediately following the Condensed Consolidated Statements of Income included below.
Adjusted net income for the third quarter of 2012 was $4.6 million or $0.08 per share, as compared to adjusted net income of $4.8 million or $0.09 per share in the third quarter of 2011. Adjusted Net income during the third quarter of 2012 was impacted by deal and litigation related expenses of approximately $0.7 million.
Adjusted EBITDA for the third quarter of 2012 was $7.4 million or $0.13 per share, as compared to adjusted EBITDA of $8.9 million or $0.16 per share in the third quarter of 2011. Adjusted EBITDA during the third quarter of 2012 was impacted by deal and litigation related expenses of approximately $0.7 million.
Cash
The Company's cash balance was $103.3 million at September 30, 2012 as compared to $100.6 million as of June 30, 2012. The Company generated $3.4 million of cash from operations in the third quarter, and incurred planned capital expenditures related primarily to the purchase of servers and computer networking equipment, resulting in a cash outlay of approximately $3.9 million.
Financial Guidance
The Company's 2012 guidance reflects previously disclosed deal related expenses including amortization, as well as expenses associated with ongoing litigation and international expansion. The following is the Company's current expectations for financial and operating performance:
Fourth Quarter 2012
Revenue of $41.5 - $42 million
Adjusted EBITDA of $0.12 - $0.14 per share
Adjusted net income per share of $0.07 - $0.09
GAAP EPS of $0.02 - $0.04
Fully diluted share count of approximately 58.3 million
Full Year 2012
Revenue of $156.5 - $157 million
Adjusted EBITDA of $0.51 - $0.54 per share
Adjusted net income per share of $0.30 - $0.33
GAAP EPS of $0.10 - $0.13
Fully diluted share count of approximately 57.5 million
Other Full Year 2012 Assumptions
Amortization of intangibles of approximately $0.6 million
Stock-compensation expense of approximately $10.7 million
Depreciation of approximately $7.8 million
Effective tax rate of approximately 39%
Cash tax rate of approximately 37%
Capital expenditures of approximately $10.4 million
Costs associated with acquisitions, litigation and international expansion of approximately $5 million
Acquisition-related operating expenses of $1.5M from the acquisitions of Amadesa and Look.io
Stock-Based Compensation
Included in the accompanying financial results are expenses related to stock-based compensation, as follows (in thousands):
3 months ended
9 months ended
Sept 30, 2012
Sept 30, 2012
Cost of revenue
$428
$1,130
Product development
807
2,206
Sales and marketing
822
2,113
General and administrative
795
2,197
Total
$2,852
$7,646
Amortization of Intangible Assets
Included in the accompanying financial results are expenses related to the amortization of intangible assets, as follows (in thousands):
3 months ended
9 months ended
Sept 30, 2012
Sept 30, 2012
Cost of revenue
$129
$196
General and administrative
11
98
Total
$140
$294
Earnings Teleconference and Video Discussion Information
The Company will discuss its third quarter 2012 financial results during a teleconference today, November 6, 2012 at 5:00 p.m. ET. To participate via telephone domestic callers (U.S. and Canada) should dial 877-507-3684, while international callers should dial 706-634-9559, both should reference the conference ID "57153167". The conference call will also be simulcast live on the Internet and can be accessed by logging onto the investor relations section of the Company's web site at: http://www.liveperson.com/about/ir.
If you are unable to participate on the live call, the teleconference will be available for replay approximately two hours after the call. To access the replay, please call 855-859-2056 (U.S. and Canada) or 404-537-3406 (international). Please reference the conference ID "57153167".
The Company will also post a video discussion of its third quarter results on YouTube. To view, click on the following link: http://www.youtube.com/user/myliveperson.
About LivePerson
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.
More than 8,500 companies rely on LivePerson's platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.
LivePerson received the CODiE award for Best Content Management Solution in 2012 and for Best Ecommerce Solution in 2011, and has been named a Company of the Year by Frost and Sullivan in 2011. LivePerson is headquartered in New York City with offices in San Francisco, Atlanta, Tel Aviv, London and Melbourne.
To view other recent press releases about LivePerson, click on the following link: http://pr.liveperson.com.
Non-GAAP Financial Disclosure
Investors are cautioned that the following financial measures used in this press release are defined as "non-GAAP financial measures" by the Securities and Exchange Commission, or SEC: adjusted EBITDA, or earnings/(loss) before other income/(expense), taxes, depreciation, amortization, stock-based compensation, other non-cash charges, if any; and adjusted net income, or net income excluding amortization of intangible assets and stock-based compensation. These measures may be different from non-GAAP financial measures used by other companies. The presentation of this financial information, which is not prepared under any comprehensive set of accounting rules or principles, is not intended to be considered in isolation. In addition, although we have provided a reconciliation of these measures to the nearest comparable GAAP measures, they should not be construed as alternatives to any other measures of performance determined in accordance with generally accepted accounting principles, or as indicators of our operating performance, liquidity or cash flows generated by operating, investing and financing activities, as there may be significant factors or trends that they fail to address. We present this financial information because we believe that it is helpful to some investors as a measure of our performance. We caution investors that non-GAAP financial information, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our current results with our results from other reporting periods and with the results of other companies.
Safe Harbor Provision
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements, including but not limited to financial guidance, are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter and year progresses, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do. Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: potential fluctuations in our quarterly and annual results; potential fluctuations in litigation, transaction-related and other costs; costs associated with our international expansion; the adverse effect that the global economic downturn may have on our business and results of operations; competition in the online sales, marketing, customer service and online engagement solutions markets; our ability to retain existing clients and attract new clients; risks related to new regulatory or other legal requirements that could materially impact our business; impairments to goodwill that result in significant charges to earnings; volatility of the value of certain currencies in relation to the US dollar, particularly the New Israeli Shekel, U.K. pound and Euro; risks related to our international operations, particularly our operations in Israel, and the civil and political unrest in that region; responding to rapid technological change and changing client preferences; our ability to retain key personnel and attract new personnel; risks related to the ability to successfully integrate past or potential future acquisitions; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; increased allowances for doubtful accounts as a result of an increasing amount of receivables due from customers with greater credit risk; privacy concerns relating to the Internet that could result in new legislation or negative public perception; risks related to the regulation or possible misappropriation of personal information belonging to our customers' Internet users; legal liability and/or negative publicity for the services provided to consumers via our technology platforms; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties; and risks related to our common stock being traded on more than one securities exchange, which may result in additional variations in the trading price of our common stock. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.
LivePerson, Inc.
Condensed Consolidated Statements of Income
(In Thousands, Except Share and Per Share Data)
Unaudited
Three Months Ended
Nine Months Ended
September 30,
September 30,
2012
2011
2012
2011
Revenue
$ 39,670
$ 34,347
$ 114,934
$ 96,581
Operating expenses:
Cost of revenue
9,036
8,368
25,450
25,148
Product development
8,005
5,266
21,881
14,658
Sales and marketing
12,713
9,907
36,820
28,146
General and administrative
7,316
5,689
22,784
15,037
Amortization of intangibles
11
11
98
32
Total operating expenses
37,081
29,241
107,033
83,021
Income from operations
2,589
5,106
7,901
13,560
Other income (expense), net
41
(762)
155
(370)
Income before provision for income taxes
2,630
4,344
8,056
13,190
Provision for income taxes
1,030
1,609
3,193
5,028
Net income
$ 1,600
$ 2,735
$ 4,863
$ 8,162
Basic net income per common share
$ 0.03
$ 0.05
$ 0.09
$ 0.16
Diluted net income per common share
$ 0.03
$ 0.05
$ 0.09
$ 0.15
Weighted average shares outstanding used in basic net
income per common share calculation
55,688,824
53,109,824
55,087,109
52,642,700
Weighted average shares outstanding used in diluted net
income per common share calculation
57,760,868
55,736,089
56,987,302
55,240,235
LivePerson, Inc.
Reconciliation of Non-GAAP Financial Information to GAAP
(In Thousands, Except Share and Per Share Data)
Unaudited
Unaudited Supplemental Data
The following information is not a financial measure under generally accepted accounting principles (GAAP). In addition, it should not be construed as an alternative to any other measures of performance determined in accordance with GAAP, or as an indicator of our operating performance, liquidity or cash flows generated by operating, investing and financing activities as there may be significant factors or trends that it fails to address. We present this financial information because we believe that it is helpful to some investors as one measure of our operations. We caution investors that non-GAAP financial information, by its nature, departs from traditional accounting conventions; accordingly, its use can make it difficult to compare our results with our results from other reporting periods and with the results of other companies.
Three Months Ended
Nine Months Ended
September 30,
September 30,
2012
2011
2012
2011
Net income in accordance with generally
accepted accounting principles
$ 1,600
$ 2,735
$ 4,863
$ 8,162
Add/(less):
(a) Amortization of intangibles
140
318
294
953
(b) Stock-based compensation
2,852
1,736
7,646
4,951
(c) Depreciation
1,841
1,704
5,170
4,928
(d) Provision for income taxes
1,030
1,609
3,193
5,028
(e) Other (income) expense, net
(41)
762
(155)
370
Adjusted EBITDA (1)
$ 7,422
$ 8,864
$ 21,011
$ 24,392
Diluted adjusted EBITDA per common share
$ 0.13
$ 0.16
$ 0.37
$ 0.44
Weighted average shares used in diluted adjusted EBITDA
per common share
57,760,868
55,736,089
56,987,302
55,240,235
Net income in accordance with generally
accepted accounting principles
$ 1,600
$ 2,735
$ 4,863
$ 8,162
Add:
(a) Amortization of intangibles
140
318
294
953
(b) Stock-based compensation
2,852
1,736
7,646
4,951
Adjusted net income
$ 4,592
$ 4,789
$ 12,803
$ 14,066
Diluted adjusted net income per common share
$ 0.08
$ 0.09
$ 0.22
$ 0.25
Weighted average shares used in diluted adjusted net income
per common share
57,760,868
55,736,089
56,987,302
55,240,235
Adjusted EBITDA
$ 7,422
$ 8,864
$ 21,011
$ 24,392
Add/(less):
(a) Changes in operating assets and liabilities
(2,448)
(722)
998
(1,719)
(b) Provision for doubtful accounts
110
20
230
(c) Provision for income taxes
(1,030)
(1,609)
(3,193)
(5,028)
(d) Deferred income taxes
(585)
(243)
(1,325)
(58)
(e) Other income (expense), net
41
(762)
155
(370)
Net cash provided by operating activities
$ 3,400
$ 5,638
$ 17,666
$ 17,447
(1) Earnings/(loss) before other income/(expense), taxes, depreciation, amortization, stock-based compensation and other non-cash charges.
In an ideal developer/systems administrator’s world, most applications would deploy seamlessly to multiple platforms and scale elastically with minimal effort bringing the unprecedented agility of the cloud within immediate reach of developer teams and IT organizations.
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In an ideal developer/systems administrator’s world, most applications would deploy seamlessly to multiple platforms and scale elastically with minimal effort bringing the unprecedented agility of the cloud within immediate reach of developer teams and IT organizations.
OpenStack, a ...
The cloud-enabled data center sits at the center of IT transformation. It facilitates the interconnection and communities that come together, propelling growth for both buyers and sellers.
In his session at the 12th International Cloud Expo, Gerry Fassig, CoreSite’s Vice President of...
Our more interconnected planet is accelerating the adoption and convergence of next-generation architectures, in the form of cloud, mobile and instrumented physical assets. Organizations that can effectively balance optimization and innovation, will be in a position to leverage new sys...
Cloud computing is more than a buzz-phrase it’s a transformative IT paradigm shift. The emphasis in the cloud is on elasticity, scalability, agility and open. Not just open standards but open APIs and open source. The delivery of software is also going through a paradigm shift. Open so...
Here at AppNeta, we get to see a lot about how people build their web applications. From simple PHP scripts to heavily service-oriented Java clouds to monolithic Django apps, everybody’s product is architected a little differently. We’re still out to trace everything, and today I want ...
In the old world of IT, if you didn't have hardware capacity or the budget to buy more, your project was dead in the water. Budget constraints can leave some of the best, most creative and most ingenious innovations on the cutting room floor. It’s a true dilemma for developers and inno...
