In Aug 2011, around 72 million people accessed social networking sites from mobile, increase of 37% from previous year (study by ComScore) and nearly 50% (of 72 million) access networking sites almost every day. Devising a cohesive strategy for addressing both mobility and social medi...

If you were to design or re-design the bank today, how you could do it. Every so often you come across an industry that is ripe for disruption (of a positive kind) . I am lucky working in a firm that is at the vanguard of enabling these changes in many industries. It gives you a uniq...

Klout.com has taken a lot of heat lately - lack of transparency, revisionist history, lack of opt-out, inability to remove profiles once created, and so on. The list of "social media sins" is quite long. I've taken this opportunity to grill PROskore's founder/CEO Bill Jula with some ...

Netflix's most recent antics infuriated some, amused others and bored most. But one thing about Netflix - Netflix never tried to potentially impact your social and economic life (and not tell you about it). That's not true with Klout. Not familiar with Klout.com? Not all that many p...

The last six months have been disastrous for Netflix and Netflix CEO Hastings. The latest surprise - spooking investors with projected losses into next year, and with results for the most recent quarter significantly lower than even bearish analyst expectations. Why are investors fleei...

Be honest. What comes to mind when you picture a gamer? To speak on behalf of many of us, the typical stereotype is of a socially awkward man who never grew up that lives in his parents’ basement whose social interactions are primarily online with other gamers via his handsome avatar. ...

As hundreds of Enterprise 2.0 tools continue to flood the market, the use of social networks within the enterprise is extending into other toolsets such as project management. The intersection of project management and social collaboration has the potential to improve complex project m...

All over the Internet - "Netflix Having a New Coke Moment" - but are they really? Netflix is being compared everywhere to Coca-Cola Corporation and their famous "New Coke" fiasco back in the 1980s. Sam Craig, professor of marketing and international business at the Stern School of Bu...

Many people find themselves at a certain point in their life looking for a task management software to help them refocus and keep their finger tips on what is important. Task management products organize, schedule and ensure that tasks get done on time. By being better organized and mo...

After attending the 2011 TopCoder Open and having a chance to observe, listen, talk and discuss things with all sorts of people, I feel like I got a 360-degree perspective on things. I definitely learned a lot – not just about Crowdsourcing but also about how innovation and creativit...

Bank of America appears to think that Netflix has done a good job lately - imitating Netflix customer management practices. Let's face it, Bank of America hasn't exactly been the paradigm of good decisions lately - they purchased Countrywide Financial and Merrill Lynch, two boat ancho...

After talking to dozens and dozens of people and companies, I've come to the conclusion that "Crowdsourcing" is stupid. It's simply useless. As you might know from some of my previous writing, I've been on a bit of an expedition to uncover the true meaning of "Crowdsourcing". I'm by...

After attending the 2011 TopCoder Open and having a chance to observe, listen, talk and discuss things with all sorts of people, I feel like I got a 360-degree perspective on things. I definitely learned a lot – not just about Crowdsourcing but also about how innovation and creativit...

After the publication of “Crowdsourcing – A Best Practice or a Worst Practice”, I had some back and forth conversations with Jim McKeown and Jack Hughes (Communications Director and TopCoder founder, respectively) from TopCoder on the merits and the shortcomings of the article. Th...

If there is anybody who should write a book on how to launch and grow a new business, it should be Mike Stelzner. Mike is a white paper expert and social media rockstar who launched Social Media Examiner in late 2009. In less than 5 months after launch, Social Media Examiner was decla...

A number of interesting issues have come to light in the recent announcement of Google+ intention to move into social networking in direct competition with Facebook. It may be that Google finally “gets it” with the idea of “circles” and “sparks” as a way of understanding social netwo...

I've been asked numerous times by aspiring PR practitioners, "how do I go about getting a job in PR?" Here, I'd like to give some insight into just that. I must first preface this post by saying that I have by no means “arrived,” nor do I have PR all “figured out,” as both of these ar...

Based on my personal experience of over eight years of working in the air travel transport industry, I am a firm believer that this industry has been a technology pioneer on a number of fronts. The rest of the world has caught up with Cloud Computing only for the past few years but if ...

Facebook will increasingly play a role in every brand or retailer’s marketing plan. With 200 million accessing it via their mobile device, Facebook will become a place where discounts, sales, and special offers are not only shared and compared, but increasingly parlayed into converted...

As 2010 winds down, business leaders are asked for their predictions for the coming year and beyond. The majority of these prognosticators simply project existing trends within the context of anticipated global economic conditions. However, in a recent interview, SYSPRO USA President J...

Chicago-based "social buying" site Groupon will not, after all, be acquired by Google for approaching $6 billion. That's because Groupon's investors and its CEO Andrew Mason have reportedly ended the "direct negotiations" between the two companies that Reuters was already reporting on ...

There’s a reasonably famous book in technology circles called “The Innovator’s Dilemma.” It basically says there are two types of innovations: those that appeal to existing markets by improving products, and those that appeal to new markets by offering new capabilities. I don’t thin...

The reason I think the Cloud market will experience such a huge boom is that it will be accompanied by other equally powerful IT trends. Indeed they will magnify the benefit of one another, and these overlaps are the ideal sweet spots to provide the context and opportunity for new s...

There is a of excitement in the air about Microsoft's Office 365 offering. Apart from the traditional view of reduction in licensing cost and no Upgrade issues which the SaaS basically offers, we can also derive some enterprise benefits from it if all the partners and ISV support the s...

Social media remains the fastest-growing medium of communication, with Facebook and Twitter leading the charge at astonishing rates of growth. At over 500 million/100 million users, respectively, it is no longer plausible for businesses to ignore the influence of these powerful network...

Lately it seems like avoiding something or borrowing something without permission or just flat out stealing something is the key to get ahead in the world of technology. Bloomberg today published an article describing how Google pays only a 2.4% income tax in this country thanks to va...

FreeBit Co., Ltd. is a Japanese company that develops a wide range of breakthrough Internet services for companies and individuals, and provides the essential components necessary to create new Internet services that do not depend on Web browsers or PCs. In February 2009, FreeBit beg...

I recently began reflecting on where I was four years ago when I first started building our social media marketing team and strategy and thought it would useful to share. There were a few experts in the field that I listened too and others which offered very little value so I had to fi...

Scott Stratten was the first “big name” on Twitter to truly engage with me. He was the first to ask what I thought about something…well before I had a lot of followers, or my latest book was released. However, there is a reason that’s important: it clearly proves Scott walks his tal...

If you are interested in emerging technology, you must be waiting for the yearly hype cycle to be published by Gartner. They have released a presentation which outlines the 2010 Gartner Hype Cycle on Emerging Technology. Is it an interesting document? It sure is! Does it have an eleme...

It is the provider’s marketing leadership that is charged with helping buyers go through their steps. But the big cultural shift is when everyone in the provider’s company decides to be a marketer. Stories are as old as cave drawings it seems. It’s the opportunity to describe what...

Confronted with the shock of the new, according to Advisolocity's D. Bruce Johnston, it’s only natural for large organizations to trust that yesterday’s strategies will continue to work a little longer. "However, after FINRA-1006 was released last spring," he added, "the regulatory gui...

Lean Back and Lean Forward were the guiding principles for developers of Interactive Television. The idea being that TV is typically enjoyed leaning back, while computers are typically used leaning forward. HOf course we all know that interactive television so far has been as successfu...

Chad Levitt, author of the “New Sales Economy Blog,” recently wrote a post, “Sales Reps, Are You Ready for the Digital Universe?,” based on information he gleaned from a recently released IDC report on predictions for the year 2020. Here are some of the major findings from the IDC r...

First, our knowledge went online with Wikipedia. Next, our social life followed with XING, LinkedIn, Facebook and Twitter. Amazon taught us how easy shopping can be online and Google search quickly gets us what we need to know and where we want to go. We've learned to rely on our help...

Social networks are poised to be the most-effective marketing tool of the next decade. Facebook is the biggest social network and word on the street is they will announce location-sharing functionality very soon. While this new feature will make Facebook more interesting and compelling...

Most people are familiar with the term “Web 2.0,” which refers to a second generation of web development and design that focuses on fostering social networking via the web. Innovative companies are beginning to embrace Web 2.0 as a way to enhance communication, information sharing, and...

Adobe Monday added Workspaces, a new collaboration space to its Google Apps-like hosted Acrobat.com productivity services. The widgetry lets teams inside and outside of organizations work together on projects. With Workspaces, team members can store and organize project content onl...

Thanks to content marketing maven, Beth Hrusch of Interact Media for this great guest post. Marketing your small business with Facebook sounds like a lot of fun and a great idea—until it hits you.  You really have no clue how to do it.  Sure [...]

The goal of creating a collaborative enterprise might seem like an essential requirement that all forward-looking business leaders would actively support. However,...